Return & Refund Policy

We want you to be satisfied with your purchase. If you experience an issue with your order, please review our return and refund policy below.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must:

• Be unused, unworn, and in the same condition in which it was received
• Include all original packaging, tags, and accessories
• Include proof of purchase or your order number

To request a return, please contact us at [YOUR SUPPORT EMAIL] with your order number and reason for the return.

Please do not send your order back without contacting us first. Returns sent without prior authorization may not be accepted.

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at [YOUR SUPPORT EMAIL] with:

• Your order number
• A description of the issue
• Clear photos or videos showing the problem

If your claim is approved, we will arrange an appropriate replacement or refund at no additional cost to you.

Refunds

Once we receive and inspect an eligible return, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Original shipping charges are non-refundable unless the order arrived damaged, defective, incorrect, or otherwise required by applicable law.

Order Cancellations

If you need to cancel or change your order, contact us as soon as possible.

We cannot guarantee cancellations or modifications once an order has entered processing or has been shipped.

Non-Returnable Items

For health, hygiene, and safety reasons, certain products may not be eligible for return once opened or used. Personalized or custom-made products may also be non-returnable unless they arrive damaged, defective, or incorrect.

Any product specifically marked as Final Sale at the time of purchase is not eligible for a standard return, except where required by applicable law.

Refused or Undeliverable Packages

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, refusal of delivery, or another issue outside our control, additional shipping charges may apply if the customer requests reshipment.

Late or Missing Refunds

If your refund has been approved but you have not received it after the expected processing period, please first check with your bank or payment provider.

If you still cannot locate the refund, contact us at [YOUR SUPPORT EMAIL] and we will assist you.

Contact Us

For questions regarding returns, refunds, damaged items, or your order, please contact:

Email: [YOUR SUPPORT EMAIL]

Please include your order number whenever possible so we can assist you quickly.